L89i Privacy Policy — Protecting Your Personal Data

Introduction

l89ito l89i. We believe that a trustworthy online betting platform requires more than just great odds or bonuses — it demands complete respect and accountability when it comes to user data. This Privacy Policy will explain how l89i collects your personal data, the purposes for which it is used, and the measures we take to keep your information secure.

This policy applies to l89i's website (https://l89i.ws), mobile app, and all related services. By using l89i, you agree to this Privacy Policyyou are deemed to have accepted all terms and conditions.

What Data Do We Collect?

L89i may collect the following types of information from you:

• Identity Information: Name, date of birth, national ID number — for account verification.
• Contact Information: Email address and mobile number — collected for account registration and communication purposes.
• Financial Information: Payment method details, deposit and withdrawal history — retained for transaction processing purposes.
• Device & Technical Information: IP address, browser type, operating system — for security and technical troubleshooting purposes.
• Usage Data: Pages visited and time spent on each game — collected to improve our services.
• Communication History: Your conversations with our support team — retained to help us improve service quality.

We only collect information that is necessary to provide our services. l89i does not collect any personal data beyond what is required.

How Your Data Is Used

L89i Your Privacy respects and uses the collected data solely for specified purposes:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud and ensure the security of the platform.
• To provide customer support and resolve technical issues.
• To offer you bonuses and promotions tailored to your preferences.
• To fulfill legal obligations and meet regulatory requirements.
• To enhance your platform experience and support the development of new features.

Data Sharing & Third Parties

L89i may share limited information in certain circumstances. This is always done with your protection in mind:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process your transactions.
• Identity Verification Services: Authorized third parties for the KYC (Know Your Customer) process.
• Legal Authorities: Information may be disclosed to regulatory authorities when required by court order or legal obligation.
• Technology Service Providers: Hosting and infrastructure partners, bound by strict confidentiality agreements.

Outside of the cases listed above, your information is never disclosed to any third party. Every third-party service provider used by l89i Privacy Policyare bound by a data processing agreement with

Data Security Measures

L89i uses industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Two-Factor Authentication (2FA) support.
• Automatic alerts for suspicious login attempts.
• Regular security audits and penetration testing.
• Strict access controls — only authorised personnel can access your data.
• Real-time fraud detection system.

Please note that no method of transmission over the internet is 100% secure. We encourage you to stay vigilant — use a strong password and never share your account credentials with anyone.

Cookie Policy

L89i's website and app use various types of cookies. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: To maintain login sessions and ensure core platform functionality. These cannot be disabled.
• Performance Cookies: To analyse which pages are most visited and improve site performance.
• Functionality Cookies: To remember your language preference and other settings.
• Marketing Cookies: To show you relevant offers based on your preferences.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain l89i features.

Your Rights

Under l89i's Privacy Policy, you have the following rights:

• Right to Access: You may submit a request to find out what personal data we hold about you.
• Right to Rectification: You may request corrections if any of your personal information is inaccurate.
• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: The right to object to your data being used for specific purposes.
• Right to Object: The option to opt out of marketing communications.
• Right to Data Portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact our Help Centre contact us. We will endeavour to respond to your request within 30 business days.

Protection of Minors

L89i strictly prohibits registration by anyone under the age of 18. Our Privacy Policyis a commitment to never collecting or storing data from minors.

If we become aware that a minor has registered an account, it will be immediately closed and all associated data will be deleted. If you believe your child is using l89i, please contact our Help Centre right away.

Data Retention Period

L89i retains your data for as long as necessary. Generally:

• Data associated with active accounts is retained for the duration the account remains open.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained for a specified period in accordance with regulatory requirements.
• If you withdraw your marketing consent, your data will be removed immediately.

After the defined retention period, data is securely deleted or anonymized.

Policy Updates

L89i reserves the right to update this Privacy Policy may update. If any significant changes are made, we will notify you via email or an on-platform notice. The effective date of the updated policy will be displayed at the top of this page.

Continued use of l89i after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly to stay informed of the latest updates.

Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Help Center: l89i Help Centre — Live chat and email support.
• Time: 7 days a week, 9:00 AM to 12:00 AM.
• Language: Full support is available in Bengali.

We take all privacy-related concerns seriously and are committed to resolving them as promptly as possible.